All Collections
Billing, Payment, and Subscription
The most detailed answer about payment and subscription.
How to confirm the payment?
The benefits of each plan
About the billing/receipt
Where do I find my invoice details?
Why did I fail to pay?
Do I pay full price when I upgrade my current plan to a higher plan?
Payment methods
Can I request a refund?
Can I upgrade my current annual plan to a higher monthly plan?
Will my subscription automatically renew?
How to cancel my plan/subscription?
Is my payment information secure?
Can I change my subscription plan?
How will I be charged for adding new members to my team?
How to update my credit card details?
Receipts and Invoices
How to subscribe to a monthly plan?
What is the difference between free/paid team plans?
Why do I still have no access to the premium account after paying?
Do you offer a refund for the team plan?
How much will the Team Plan cost?
Annual plan VS monthly plan
I want to access the team's premium features as the only member of the team. How will I be charged for the team plan?
Can I cancel my Team subscription anytime?
How will I be charged if a new member wants to join my team after the team bill is settled?
I have paid for the personal plan, and can I transfer the paid premium benefits to my team workplace?
What is the difference between Team, Plus, and Business plans?
Why do I still have a free account after paying with PayPal?