The Reserve Bank of India (RBI) issued a directive (amended subsequently in December 2020 and March 2021) that introduces additional security measures for recurring payments on India issued cards. These measures include:
Banks need to register cardholders and create an e-mandate through a one-time process, using additional factor authentication (AFA) like 3D Secure (3DS).
Banks must alert cardholders at least 24 hours before charges take place and give them the ability to opt out of transactions.
Recurring transactions over 15,000 INR (or equivalent in other currencies) must go through AFA each time.
If you’re an India-based user or an international (non-IN) user, your business is impacted if you have customers who use India cards for:
Subscriptions or Invoices where the
collection_methodis set to
In this situation, your payment won't go through directly here. Please contact us and let us know which plan (monthly/annually plus or business) you want to subscribe to, and then we'll send you a payment link alternatively.