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Why can't my video play on my iPhone/Mac?
Why can't my video play on my iPhone/Mac?
Michael avatar
Written by Michael
Updated over 9 months ago

Due to some strict video format and encoding restrictions on Apple devices, sorry, your exported videos may not be played correctly on your iPhone/Mac with a black screen.

Please change to the VLC Media Player on your Mac. Or, convert the video format from MP4 to MOV to retry. There are some online converting tools available.

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