Skip to main content
All CollectionsTroubleshooting
Why is there an audio watermark?
Why is there an audio watermark?
Michael avatar
Written by Michael
Updated over a week ago

When you play music tracks in our Audio library, you may hear a voice saying ''storyblocks'', which is the name of our music provider. Click the ''+'' button to add the music track to your video project instead of dragging, and then the voice will disappear.

If that still doesn't work, you may have to clear the website caches following the steps below. To avoid data loss, please ensure you have saved all your video edits and synced your uploaded files with the cloud successfully.

1). Open FlexClip in the updated Google Chrome, then press F12 (Windows) / Command+Option+J (Mac).

2). Turn to ''Application'' > ''Storage'' panel
โ€‹

3). Click ''Clear site data'', and then refresh the page.

4). Re-add the music track as suggested above.

Did this answer your question?