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Why did my payment fail?

Written by Michael
Updated this week

Payment failures can occur for several reasons, including:

  • The transaction was declined by your bank

  • Insufficient balance or available credit

  • Incorrect card information (card number, expiration date, CVC)

  • An expired or temporarily blocked card

  • Bank security or cross-border payment restrictions

What should I do if my payment fails?

You can try the following steps:

  • Check that your card has sufficient balance or available credit

  • Verify and re-enter your card details

  • Use a different card or payment method

  • Contact your bank to authorize the payment

If it still doesn’t work, feel free to contact us and let us know which plan you’d like to subscribe to and we can send you a direct payment link to try instead.

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