Skip to main content
All CollectionsTroubleshooting
Why can't I find the option to download my recorded video?
Why can't I find the option to download my recorded video?
Michael avatar
Written by Michael
Updated over 2 weeks ago

This problem may occur because your web page is zoomed in too much, making the content at the bottom invisible.

Zoom out of the web page to make text smaller and you will see the Add to Media button. Click this button and your screen recording will be downloaded to your computer immediately.

Did this answer your question?