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Fail to login with my Facebook accountIf your Facebook has been registered with a telephone number, you may not log in to FlexClip by connecting with Facebook. You can complete your email address information in your Facebook account and retry.
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How do I sign up?On the top right corner of the FlexClip homepage, click the Sign-Up button. In the pop-up window, you can choose to connect with your Facebook/Google account or sign up using an email address. You can also sign up on the editing page: You'll receive a confirmation email, and please click on the link to confirm your account.
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Do I have to create an account first?For using FlexClip online, you don't need to sign up at the beginning. However, be sure to sign up and log in to your account in time and save your video project online in case of data loss.
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Does FlexClip store any personal data?No. We will never store or use your personal data without your direct consent. You can read our Privacy Policy here.
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Change email addressYou can definitely change the email address that you signed up with on FlexClip. However, you can not do it by yourself at present. So, please contact our customer team at support#flexclip.com (replace the # with @) and provide the new email address using your old email address. We'll help you change it.
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Can I reset my password?You can reset your password by clicking Forgot password link on the login window. Then enter the email address associated with your FlexClip account and we will send you a link to reset your password. In the email you received, click the Reset my password link and then create a new password. You can also reset your password on your account page:
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Delete accountTo remove your account from FlexClip, please contact us at support # flexclip.com (replace # with @). We'll assist you with this.