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My video project is not loading

If your video project or one of the storyboards is not loading, please refresh the page, clear the cache, or use the incognito window to try again. 

If it still doesn’t work, please right-click the page, click the “inspect” button, click the “console” button on the right side of the page, take a screenshot of the full page and send it to us at [email protected] We’ll check it out and help you solve this issue as soon as possible. 

For example,