Once you finish the payment successfully, you will receive a payment receipt in your connected mail. You can also check your payment details under the Billing section of your account, where you will find the invoice details, including billing date, type, and amount. For example,

To switch the current to a higher plan, you can go to your account page, click the Billing button and upgrade it manually. Or you can press your profile photo, and click the "Upgrade" button. The number of days that have not been used in your current plan can be deducted by the corresponding amount.  However, we don't have a way to downgrade a subscription at present. Instead, simply cancel your subscription first, and after the current plan ends, re-upgrade in order to make this sort of change.

Yes. We value every customer and always try our best to provide customers with satisfying products and services. Therefore, we offer a 7 days money-back guarantee. If you need a refund, please kindly contact our support team at https://www.flexclip.com/contact.html.

Currently, you can only upgrade your current annual plan to a higher annual plan. For example, you can only upgrade your basic annual plan to the plus annual plan instead of the plus monthly plan.

No. FlexClip offers 3 paid plans for you: Basic Plan $9.99/month $5.99/month (billed annually=$71.88, saving $48 every year) Plus Plan $19.99/month $9.99/month (billed annually=$119.88, saving $120 every year) Business plan $29.99/month $19.99/month (billed annually=$239.88, saving $120 every year) All prices are in USD. You can subscribe to a suitable plan to meet your needs, and the plan will be renewed automatically unless you cancel it.

You can cancel your subscription at any time on the My Account page by clicking the "Cancel My Subscription" link on the right side. If you confirm the cancellation, you will not be billed again on the next billing date. You can keep using your current paid plan until it ends. If you do not want to cancel it yourself, you can also get in touch with our support team at https://www.

After payment is processed, you will receive an email notification that will let you know if your payment was processed successfully (with a receipt of your recent payment) or if there was a problem processing your payment.

Yes. We use secure socket layer (SSL) internet encryption technology to protect the security of your payment information. Your information is 100% secure!

Currently, you can use a credit card or PayPal as a payment method for upgrading. And we accept the following credit cards: Visa MasterCard  American Express  Diners Club  Discover  UnionPay  JCB Maestro  Forbrugsforeningen  Dankort

Free:  480p SD downloads  1 stock video per project  Maximum 12 projects  Video length up to 1 min Basic:  720p HD downloads 1 stock video per project  Save unlimited projects online  Video length up to 3 mins Custom watermark  No FlexClip intro  10 GB Cloud Space Plus:  1080p Full-HD downloads  5 stock videos per project  Save unlimited projects online  Video length up to 10 mins Custom watermark  No FlexClip intro

Your payment would fail for many reasons, and the most common reasons include:  Insufficient balance of funds in your account; The credit card has expired; Payment rejected or delayed by your bank.  Please check your payment information and try to resubscribe again.

Yes, any subscription plan renews automatically. If you don't want to be billed again, cancel your subscription before the end of the expiration date.