After payment is processed, you will receive an email notification that will let you know if your payment was processed successfully (with a receipt of your recent payment) or if there was a problem processing your payment.

Yes. We use secure socket layer (SSL) internet encryption technology to protect the security of your payment information. Your information is 100% secure!

Yes. We value every customer and always try our best to provide customers with satisfying products and services. Therefore, we offer a 7 days money-back guarantee (for the first payment of the subscription period). If you need a refund, please kindly contact our support team at https://www.flexclip.com/contact.html.

Yes, your subscribed plan will be automatically renewed every month or year. If you don't need the plan anymore, please remember to cancel it before the next billing date. 

You can cancel your subscription at any time on the My Account page by clicking the "Cancel My Subscription" link on the right side. If you confirm the cancellation, you will not be billed again on the next billing date. You can keep using your current paid plan until it ends. If you do not want to cancel it yourself, you can also get in touch with our support team at https://www.

Currently, you can use a credit card or PayPal as a payment method for upgrading. And we accept the following credit cards: Visa MasterCard  American Express  Diners Club  Discover  UnionPay  JCB Maestro  Forbrugsforeningen  Dankort

Your payment would fail for many reasons, and the most common reasons include:  Insufficient balance of funds in your account; The credit card has expired; Payment rejected or delayed by your bank.  Please check your payment information and try to resubscribe again.

Currently, you can only upgrade your current annual plan to a higher annual plan. For example, you can only upgrade your basic annual plan to the plus annual plan instead of the plus monthly plan.

No. You don't need to pay the full price when you upgrade to a new plan. Because you already paid for the smaller plan, you will only pay the difference prorated when you upgrade to a bigger plan. The difference will be credited to your account and deducted from the next invoice(s). If you upgrade your plan, you'll see the credit on the billing page at https://www.flexclip.com/profile.html.

Once you finish the payment successfully, you will receive a payment receipt in your connected mail. You can also check your payment details under the Billing section of your account, where you will find the invoice details, including billing date, type, and amount. For example,

No. FlexClip offers 3 paid plans for you: Basic Plan $9.99/month $5.99/month (billed annually=$71.88, saving $48 every year) Plus Plan $19.99/month $9.99/month (billed annually=$119.88, saving $120 every year) Business plan $29.99/month $19.99/month (billed annually=$239.88, saving $120 every year) All prices are in USD. You can subscribe to a suitable plan to meet your needs, and the plan will be renewed automatically unless you cancel it.

To switch the current to a higher plan, you can go to your account page, click the Billing button and upgrade it manually. Or you can press your profile photo, and click the "Upgrade" button. The number of days that have not been used in your current plan can be deducted by the corresponding amount.  However, we don't have a way to downgrade a subscription at present. Instead, simply cancel your subscription first, and after the current plan ends, re-upgrade in order to make this sort of change.

Free:  480p SD downloads 1 stock video per project 1 stock audio per project Maximum 12 projects Video length up to 1 min 3 background removal credits   Basic:  720p HD downloads 1 stock video per project 1 stock audio per project Save unlimited projects online Video length up to 3 mins Custom branding No FlexClip watermark 10GB cloud storage 50GB video hosting space Upload custom fonts 25 background removal credits Save up to 10 templates  

Please check the steps below:  1.Login with your account and click the My Account button. 2.On the account page, click the Billing button on the left side. Scroll down and find the INVOICE HISTORY part. Click the View button. 3.Here, you can check the details of your payment.